WARRANTY

1-Year Warranty

Last updated: October 2025

At Atelier Riviera, we stand by the quality of our anklets. Every piece is designed to capture the spirit of the French Riviera while lasting through your daily adventures. That’s why we offer a 1-Year Limited Warranty on all purchases.

What Our Warranty Covers

For a period of 12 months from the date of purchase, Atelier Riviera will repair or replace, at no cost, any anklet that has manufacturing defects in material or workmanship.

This includes:

  • Broken clasps or closures

  • Chain defects or faulty links

  • Issues with charms or decorative elements caused by production flaws

What Our Warranty Does Not Cover

Our warranty does not cover damage caused by:

  • Normal wear and tear (scratches, fading, tarnishing)

  • Accidental damage (drops, bending, pulling, or snagging)

  • Exposure to harsh chemicals, perfumes, or improper cleaning methods

  • Loss or theft of the product

  • Unauthorized modifications or repairs

How to Make a Claim

  1. Contact our support team at 📧 support@atelierriviera.com with your order number and clear photos of the issue.

  2. Our team will review your claim and provide instructions on how to proceed.

  3. If approved, we will either:

    • Repair the item, or

    • Replace it with the same or a similar style (if the original is unavailable).

Please note: Customers are responsible for shipping costs when sending items back for inspection. Atelier Riviera covers the cost of returning the repaired/replacement item to you.

Important Notes

  • Warranty is valid only for the original purchaser and is non-transferable.

  • Proof of purchase is required for all claims.

  • Replacements are limited to one per original purchase.

Our Commitment

We want you to love your Atelier Riviera anklets for years to come. If you ever encounter an issue, we’ll do our best to make it right and keep the Riviera spirit shining on your ankle.

🌊 Wear with confidence. We’ve got you covered.